Refund policy
Refund Policy
We stand behind our products. If you're not completely satisfied with your Nupsupp purchase, we'll make it right.
30-Day Money Back Guarantee
You have 30 days from the date of delivery to request a full refund — no questions asked. This applies even if you've opened and tried the product. We're confident in what we sell, and we want you to feel the same.
*We reserve the right to limit refunds to one per customer.*
How to Request a Refund
Email us at info@nupsupp.com with your order number and we'll process your refund within 2 business days. You don't need to return the product.
Refund Processing
Refunds are issued to your original payment method. Please allow 3-5 business days for the amount to appear depending on your bank.
Damaged or Incorrect Orders
If your order arrives damaged or we sent the wrong item, contact us immediately at info@nupsupp.com with a photo and we'll send a replacement or issue a full refund at no cost to you.
Shipping Costs
Original shipping charges are non-refundable unless the return is due to our error.
Questions?
Reach us at info@nupsupp.com — we typically respond within 24 hours.